The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Privacy Policy

  • Our Commitment To Privacy

    Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

    The Information We Collect:

    This notice applies to all information collected or submitted on the [company name] website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

    Name Address

    Email address

    Phone number

    Credit/Debit Card Information

    On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:

    Name

    Address

    Phone Number

    The Way We Use Information:

    We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

    We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

    We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

    We use non-identifying and aggregate information to better design our website but we would not disclose anything that could be used to identify those individuals.

    Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

    Our Commitment To Data Security

    To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

    How To Contact Us

    Should you have other questions or concerns about these privacy policies, please call us or send us an email on our "contact us" page.



  • Shipping & Delivery

  • Our products are shipped to you directly from the manufacturer in order to expedite delivery. In general, you may expect delivery for air filters and light boxes within 7-14 days, while saunas may take 30-60 days depending on product availability. Please contact us with any questions or to rush an order.



  • Sales Tax

  • In compliance with federal and state laws, My Healthy Planet charges sales tax for merchandise ordered on this Web site that is being shipped to Washington state.



  • Return Policy

  • Return Policy

    You may return most undamaged items purchased at My Healthy Planet within 30 days of the original delivery. We will pay the return shipping costs if the product is defective or the return is a result of our error. If the item is returned for any other reason you are responsible for the return shipping costs and will be charged a restocking fee of $25. No returned merchandise will be accepted without a Return Material Authorization (RMA). We will credit you in the same manner as your original payment within 7 days of receiving the returned item.

    Please contact us via the email form on the "Contact Us" page for RMA # and shipping address



  • Store Hours

  • Business Hours

    We are available via email and telephone from 9am-6pm, M-F, Pacific time zone. We make every effort to return phone messages and emails on weekends as well.